Privacy Policy

1. Who operates this website

This policy describes the information practices for hgsedental.com, the Dental Gold Recovery inquiry website associated with Hollywood Gold & Silver Exchange. It covers this website only, not separate websites or other business operations unless stated otherwise.

2. Information we collect

Information you provide: When you submit our inquiry form, we ask for your name, practice or laboratory name, business email address, city, and a general category of dental precious-metal materials. You may optionally provide a business phone number and a message. We also receive your confirmation that you will not submit patient information.

Information collected in operating the website: Our website host and security or spam-filtering services may process technical information such as IP address, browser and device details, request timestamps, submitted form metadata, and security information needed to operate and protect the service.

Please do not send patient names, patient records, protected health information, financial account details, identification documents, or sensitive medical information through this website. If more documentation is needed later for a potential transaction, we will discuss an appropriate process separately.

3. Why we use the information

• To receive, review, and respond to dental-business inquiries and requests for meetings.
• To communicate about eligible materials, evaluations, appointments, and potential business relationships you ask us to discuss.
• To manage requests, maintain appropriate business records, prevent abuse or spam, and protect the website and business.
• To comply with applicable legal obligations or resolve disputes, when necessary.

Submitting the inquiry form is not an agreement to receive unrelated marketing newsletters. Any separate promotional outreach will be handled under applicable email marketing rules and opt-out requests.

4. Service providers and disclosures

We use Netlify to host this website and process inquiry-form submissions. Netlify stores form submissions and uses spam-screening services, including Akismet, to identify potential spam. We use email services, including our Google-hosted mailbox, to receive alerts and reply to inquiries.

Depending on what is necessary to address an inquiry or proceed with a potential transaction, business information may also be shared with authorized business personnel, professional advisers, or relevant evaluation/refining service providers. We may disclose information if required by law or reasonably necessary to protect legal rights.

We have not installed third-party advertising pixels or cross-site marketing analytics scripts in this version of the website. The website itself is not designed to sell visitors' form information to data brokers or advertisers. This statement concerns this dental inquiry website, not unrelated business systems.

5. Cookies, browser signals and outside links

We have not added an advertising-cookie banner or optional behavioral tracking scripts to this website. Website hosting, anti-abuse tools, and other infrastructure services may handle limited technical information to deliver and secure the site. If we later add analytics, advertising pixels, or new cookies, we will review and update this policy and any required choices before doing so.

Because we do not currently use this website to track browsing activity across other sites for behavioral advertising, we have not implemented a separate response to browser Do Not Track signals. We do not intentionally authorize independent third parties to collect cross-site browsing histories through advertising trackers on this site. We cannot control independent practices of a website that you choose to visit through an external link. Such sites have their own policies.

6. How long we keep information

We keep business inquiries and related correspondence only as long as reasonably necessary to respond, manage a potential business relationship, protect our business, and meet applicable legal or recordkeeping obligations. Actual periods can vary by the nature of an inquiry and any resulting transaction. Our hosting and email providers may retain copies or backups in accordance with their service arrangements.

We periodically review whether older inquiries remain necessary and seek to delete or de-identify information when it is no longer needed, subject to applicable legal requirements.

7. Your privacy requests

You may contact us to request a copy of your submitted inquiry details, ask us to correct an error, or ask us to delete information you provided. We will review and respond as appropriate under applicable law, including any legal record-retention obligations. We may need to confirm that the request concerns your information before acting.

For privacy requests, email hgsedental@gmail.com with “Privacy Request” in the subject, or call us at (323) 645-7828.

Some businesses may have additional obligations under California's Consumer Privacy Act depending on their size and data-processing practices. Where that law applies, you may have additional statutory rights. We will assess applicable rights when handling requests.

8. Security and appropriate submissions

We aim to limit access to inquiries to people who need them for legitimate business purposes and use our hosting and email providers' security controls. No online transmission or storage method can be guaranteed to be completely secure. This business inquiry form is not a secure patient-information portal.

9. Updates to this policy

We may revise this notice if our services, vendors, legal requirements, or information practices change. We will post the updated policy here with a new effective date. For material changes affecting how we use submitted information, we will also provide additional notice where required by law.

10. Contact